FAQ

Shipping Questions

All Shopping Zone Club products are shipped within 48-72 business hours and delivered within about 5-8 business days. (see shipping policy for more details)
If you aren't completely satisfied with your product, return the item within 14 days of delivery for a refund (see refund policy for more details)

Shipping costs vary depending on your exact location and shipping option. In general, most of our products ship FREE from the USA in 5-8 business days (Please allow 2-3 business days for processing).

We ship orders from various warehouses in the United States. Our stock is spread out over multiple fulfilment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once. They are on the way.

Currently we only ship to the United States. However, we cannot ship to P.O. boxes or military bases.

We ship orders from our fulfillment warehouses right here in the USA using USPS mostly and occasionally UPS & Fedex. After your order is processed by one of our facilities we will send it to the shipping company and it will be completely handled by them. You will be provided with a tracking number so you can follow along with your order

Shipping Time Questions

All of our items are shipped fast & free right here in the USA. Because we fulfill all of our items from the USA you can expect to receive them on average in 5-8 business days.

We will send you tracking information to the email you provided us at checkout. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-3 days after you receive that email. You can also check your tracking at https://shoppingzoneclub.com/apps/trackorder

You should see tracking events within 48-72 hours after you have received the tracking number. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop.

Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, backlogs etc. Please note that tracking information can be displayed after your order started being shipped.

Payment Questions

We offer safe shopping and accept payment via Paypal, Visa, Mastercard, Amex, Discover, GPay and Apple Pay. All products are listed in US Dollars.

Our products are listed in US Dollars.

No. Sorry. We can only accept payment in advance. You can use one of our secure payment methods to pay for your order.

Order Questions

First of all, visit our store at: https://shoppingzoneclub.com. Choose products that you love, then click "Add to cart" & "Check out". Finally, fill in your information and pay. That's it!

Warranty & Return Questions

What to do in 3 steps:

Step 1

Try to troubleshoot the item by checking the manual we provide in the package. Often we can solve the problem for you without you needing to send anything back. In many cases the product seems to have a problem, but it can be solved by restarting, installing properly, or fixing an accessory.

Step 2

If you still have difficulties with your item, especially for complicated products such as Car DVD Players, GPS or TV Boxes, we will recommend that you get the product installed or inspected by a qualified technician to confirm that it is faulty rather than incorrectly installed.

Step 3

Once you have confirmed the product is faulty after steps 1 and 2, you should contact us at shoppingzonclub@gmail.com. Provide your order number and the product you ordered and we will walk you through the steps to process a return. You can also view our refund policy here: https://shoppingzoneclub.com/pages/refund-policy

If any product is faulty, you are protected under our refund & returns policy. The policy can be viewed here: https://shoppingzoneclub.com/pages/refund-policy

Please visit https://shoppingzoneclub.com/pages/refund-policy for full information on our refund policy.

More Questions

If you have any questions about the delivery and shipment or your order, please contact us at shoppingzonclub@gmail.com.

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